Our Mission
Photo-Graphics Co., Inc. was established in the early 1960's and today remains a thriving nameplate and label manufacturing business specializing in short run product identification.
Located in Prescott, Arizona, near Phoenix, we own and operate within a 4,000 sq. ft. facility. Our mission is to satisfy short run orders of nameplates and labels with accuracy and on time delivery. Our priority is effective communication with our customers which is the key when manufacturing custom products. You will notice this benefit on your first quote.
You will have certainty when you order. All questions will be addressed up front. Our exceptional, personalized and conscientious service will save you time. Why? Our great staff understands that a label may be just a label, but if your product can't ship without it, then that label becomes a vital part of your final product. You don’t have time for your custom labels to arrive with mistakes or damaged.
In over 30 years, we have never once had an order arrive on our customer’s dock damaged. We have over 99% acceptance rate in the past 10 years. Not only does our quality system work, we are the most conscientious and detailed individuals you’ll ever work with.
We don’t make money because we over charge. We make money because we don’t make mistakes.
By shipping routine orders on time and offering rush services, there is rarely a dock date we can't meet. And we won’t commit to a date we can’t meet.
With over 32 years of experience each in manufacturing custom nameplates and labels, meet the staff who have made Photo-Graphics Co. the choice of companies large and small for product identification.
Our Team Leads
Susan Willens
General Manager / Sales
I will be your main contact. I answer the phone, answer your questions, write up your quotes and insure we satisfy your orders with precision and speed.
I appreciate that every customer has unique needs and concerns about their labeling project. I will give you the customized, personalized service you deserve and that I would expect as a customer.
I have raised 3 children while running Photo-Graphics Co. and can remember the challenges of being a working mom. Now I can enjoy my adult children and 2 grandchildren with greater ease knowing the juggling act of my younger years was totally worth it!
I earned my bachelor and master degrees from The University of Missouri. Go Tigers! I’m a huge Kansas City Chiefs fan as Kansas City is where I lived most of my life. In my spare time I’m a bit of a fitness nut, enjoying running, hiking, backpacking, scuba diving and triathlon. I have completed over a dozen marathons and a full Ironman Triathlon. I also enjoy reading and long walks to clear my head. I’m definitely a foodie, love brew pubs, and am a passionate vegan cook!
A great day at work for me is when I know I have exceeded your expectations. You are relaxed because you know your order is in competent hands. There are customers I have worked with for over 3 decades and that is my highest honor!
Andrew Ortbals
Production Manager / Quality
Andy Ortbals, says of his 37 years with the company, "I've never before worked with a company more conscientious about quality and shipping perfect custom nameplates every time. Our systems run very efficiently here allowing all of us to do our job effectively."
My background and education is in engineering electronics. I set up your artwork. I lead the production of your order. I’m hands on. You will receive art approvals directly from me so there is clear communication between what you want and what gets done.
I perform final inspections and first article inspection reports as required. I insure the paperwork you ordered is included with your shipment or uploaded as instructed. I’m accountable for meeting drawings and if I find issues with specifications, I’m the one who will reach out to you. I catch customer errors whenever I can and will halt production until corrections can be made.
I’m very particular about the quality of our nameplates and labels. My attention to detail is paramount and critical to our success as a small company. We are able to handle tough jobs that require engineering skill even if the quantity is small and the dollar value of the order is low.
My favorite pastime is running. Running allows me to relax, stay in shape and listen to good old 70’s rock and roll! I have completed 12 Boston Marathons and have attempted the Leadville 100 miler in Colorado 3 times. (No, I haven’t quite finished it yet but there’s still time!). I believe exercise is a form of natural medicine and the outdoors is the best healer of all.
Why Us?
We are honest, technically astute, and dependable.
When you place an order, you will know the order will ship on time and will arrive on your dock in perfect condition.
When you request a quote, you can be sure you know in writing exactly what we are recommending.
When you need a short run, you won't have to order more than you need to get a good price.
When your company requires certain documents to be included with your shipment, you can count on them being there.
When you need guidance, samples or general assistance, we consider it our pleasure to assist you.
When you need an order in a hurry, if it's physically possible (and it usually is), we will meet your deadline!
We can't wait to help you out! Please contact us!
Susan Willens, General Manager